contact form

¿QUESTIONS? WE HAVE ANSWERS

¿How long will your wooden watches and accessories last?

Our wooden watches and accessories are designed with maximum durability in mind, with the intention of accompanying you through the years. If you experience any unexpected problems with your Ridewood product, we will repair it free of charge.

¿Offer a guarantee for your products?

Your satisfaction is our top priority. We offer a guarantee of 30 days after receiving your order. If you find any unexpected problems, we will be happy to resolve them at no additional cost.

¿Where is my order?

After purchase, you will receive an email with the tracking number, which you can use to check the status of your shipment, progress and updates. You can view all information HERE .

¿How does delivery take place?

We process and ship orders within Germany within 5 to 10 days. We use reliable delivery services such as DHL, Hermes and others to ensure fast and safe deliveries, at no additional cost to you.

OUR INSPIRATION

Nature, the will to create, nurture and preserve. From the heart of the beautiful Garmisch Valley, we strive to create a sustainable company that massively promotes a conscious, nature-loving lifestyle.